Privacy Policy

1. Introduction

Estrada & Ashford Solutions (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information – when you fill out contact forms, schedule appointments, or request services, we may collect:

Full name
Email address
Phone number
Mailing address
Business details (LLC, EIN, etc.)
Payment information (processed securely via third-party services)

b. Non-Personal Information – automatically collected through cookies or analytics tools, such as:

Browser type and version
Device type and IP address
Pages visited and time spent on the site

3. How We Use Your Information

We use collected information to:

Provide, manage, and improve our services
Respond to inquiries and customer requests
Process payments and issue invoices
Maintain business and tax records as required by law
Send service updates, reminders, and business communications
Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

4. Data Security

We maintain administrative, technical, and physical safeguards to protect your information.

Access to personal data is limited to authorized personnel only. We also use encrypted systems and password-protected portals for document exchange (such as Cognito Forms, HoneyBook, and TaxesToGo).

5. Cookies and Analytics

Our website may use cookies and third-party analytics tools (like Google Analytics) to understand site traffic and improve user experience.

You can adjust your browser settings to disable cookies, but some features may not function properly.

6. Information Sharing

We may share your information only when necessary to:

Process transactions through payment providers
Communicate with secure software platforms we use (e.g., tax or bookkeeping portals)
Comply with legal requests, court orders, or regulatory obligations

7. Data Retention

We retain personal data only as long as necessary to fulfill service obligations, meet legal requirements, and maintain accurate records for compliance purposes.

8. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request corrections or updates to inaccurate information
Request deletion of your data, where legally permissible

To exercise these rights, contact us at taxleagues@gmail.com.

9. Links to Other Websites

Our website may include links to third-party sites (e.g., payment processors, government forms). We are not responsible for the content or privacy practices of those sites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Estrada & Ashford Solutions

📧 taxleagues@gmail.com

📞 (984) 459-2302